682 Privacy Policy — Our Commitment to Your Data
This page explains how 682 collects, uses, protects and shares your personal information as a user of our platform. Your privacy is our priority.
Effective date: 1 January 2026
1. Information We Collect
When you use the 682 platform, we collect several categories of information to ensure our services run smoothly and securely. This information is gathered during account registration, day-to-day platform use and interactions with our support team.
The categories of information collected include:
- Account information: Full name, date of birth, phone number, email address, and encrypted password collected at registration.
- Personal identification information: Identity documents submitted during the identity verification process, such as a national ID card or passport.
- Payment information: Transaction details in Malaysian Ringgit (RM), including bank account numbers, account holder names, and FPX or digital wallet transaction records. We do not store credit or debit card numbers directly on our servers.
- Device and browser information: IP address, device type, operating system, browser type, screen resolution, and other technical data collected automatically when you access the platform.
- Usage data: Records of in-platform activity, including games played, session duration, access date and time, bets placed and interactions with platform features.
- Cookies and tracking technologies: Data collected through cookies, pixel tags and similar technologies that help us understand how users interact with the platform.
2. How We Use Your Information
682 only uses collected information for legitimate purposes directly related to delivering platform services. We do not sell or rent your personal data to third parties for marketing purposes.
Your information is used to:
- Processing account registration and verifying user identity in accordance with compliance requirements.
- Processing deposits, withdrawals and financial transactions in MYR (RM) securely and accurately.
- Providing access to games, promotions, the VIP programme and other relevant platform features.
- Detecting and preventing fraud, money laundering and other unlawful activities.
- Complying with applicable legal and regulatory obligations, including statutory reporting requirements.
- Contacting you regarding your account, transactions, promotions or relevant policy updates.
- Enhancing user experience through usage pattern analysis and feedback.
- Responding to customer support enquiries and resolving any reported issues.
3. Cookies & Tracking Technologies
682 uses cookies and similar tracking technologies to enhance platform functionality and deliver a better user experience. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
- Session cookies: Required to maintain your login session and ensure the platform functions properly while you are active. These cookies are automatically deleted when you close your browser.
- Preference cookies: Saves your preferences such as display language and interface settings so you don't have to reconfigure them on every visit.
- Analytics cookies: Collecting statistical data on how users interact with the platform to help us understand usage patterns and improve available features.
- Security cookies: Used to detect suspicious activity and protect your account from unauthorised access.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of the 682 platform and your overall user experience.
4. Data Security & Third-Party Sharing
Data Security Measures
682 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction or disclosure. These include SSL encryption for all data transmitted between your device and our servers, encryption of sensitive data in our database, strict internal access controls and continuous security monitoring.
While we take reasonable steps to protect your data, no security system is completely foolproof. We encourage users to use strong passwords, keep their login credentials private and report any suspicious activity to the 682 support team promptly.
Sharing Information with Third Parties
682 does not sell, rent or disclose your personal information to third parties for marketing purposes without your consent. However, we may share necessary information in the following limited circumstances:
- Payment service providers: Transaction information is shared with FPX providers, digital wallet services, and other payment processors used to handle deposits and withdrawals in MYR.
- Statutory authorities: When required by law, court order or direction from a competent authority for compliance, investigation or enforcement purposes.
- Technical service providers: Companies that assist us in operating the platform — such as cloud infrastructure and cybersecurity service providers — are bound by strict confidentiality agreements.
5. Your Rights as a User & How to Contact Us
Right to Access Information
You have the right to request a copy of the personal information we hold about you. Requests can be submitted through 682's customer support channels and will be processed within a reasonable timeframe.
Right to Rectification
If you find that personal information in your 682 account is inaccurate or out of date, you have the right to request a correction. You can update certain details directly through your account settings, or contact our support team for corrections that require verification.
Right to Erasure
You have the right to request account closure and deletion of your personal data, subject to our legal obligations to retain certain records for periods required by applicable law. Data held for compliance or investigation purposes may not be immediately erasable.
Privacy Policy Updates
682 reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page with an updated effective date. Continued use of the platform after changes are published constitutes your acceptance of the latest version of this policy.
How to Contact Us
For any enquiries, requests or complaints regarding your privacy and data protection on the 682 platform, you can reach our team via the official email: [email protected]. You may also refer to our FAQ us for helpful information on your account and privacy, or check Terms and Conditions for full context on platform usage.
Have a Question or Want to Register?
If you have any questions about this Privacy Policy or are ready to start your gaming experience at 682, our team is here to help. Register for a free account today or visit our FAQ page for more information.